Business Technology Solutions Has Joined Net@Work, A Top Worldwide Sage Software Business Partner

We remain committed to you and working together to achieve your goals. Rest assured that all the voices and faces you've come to know and trust will still be here to respond to your needs.

The BTS team may continue to be reached at the existing BTS main phone number 919-781-2900. As well, we can all be reached via our existing email addresses.

This is a big win for our valued clients. With our combined teams we can now offer you expanded services and support, providing a true advisor for all your IT initiatives.

Business Technology Solutions


Important Information from Sage Software regarding Sage BusinessWorks Accounting Compatibility with Microsoft® Windows Vista™  Click Here.


Sage Businessworks Overview brochures

Version 5
Version 6
Version 7
Versions 12 to 6

Sage BusinessWorks Updates



Service Packs and Service Updates are released periodically by Sage Software in order to provide fixes to known problems and error conditions in the software.  The typical  path for software’s evolution is the creation of Versions which represent a major release of functionality and capabilities. To fix problems, both Service Updates and Service Packs are created to apply to a specific Version. Generally, Service Updates are created as problems are fixed (specific “bug” fixes). Service Packs are created to bundle all the previous Service Updates into one group so it is easier to install all the previous Service Updates at one time. Be aware that the naming and process for releases is subject to change and the instructions provided for each must be carefully followed.  

It is highly recommended that you contact Business Technology Solutions as your authorized reseller before installing Versions, Service Packs or Service Updates. This allows you to take advantage of our team’s training and experience across our client base to provide as smooth an installation as possible.

Always remember to create a back-up of all files before you or anyone else installs any version, update or service pack! It is vital that you contact us if you have Extended Solutions, third party applications and/or custom modifications to ensure all are compatible with the release. 

Sage Software makes these service releases available on their website and they are announced in various forms of customer communications. To insure you have the most  current information we recommend that you review the information on the Sage Website. To prevent confusion due to out-of-date information we do not maintain a parallel set of information on our website.  Should you not be able to find the information you need do not hesitate to contact our Account Management (Janet) or Support Team (Support Page).

You can find information and download the service releases for Sage BusinessWorks by performing the following steps: 

1. Go to the Sage Software Website at:
2. You maybe required to log in prior to being able to access the above page at:
3. Once on the Sage BusinessWorks Program Fixes page click the links for specific Service Releases
4. Follow the on-screen instructions

If you should have problems finding release information or unable to logon (or register for the online site) please contact the Account Management Team for help.

For other Sage Software products please refer to the following page:




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