POLICIES & PROCEDURES

These policies have been put into place to ensure our customers receive the highest quality instruction.  Since class size is limited, all cancellation/rescheduling deadlines will be strictly adhered to.

Cancellations

You may cancel a class without penalty by giving Business Technology Solutions notice at least 3 business days prior to the scheduled starting date of the class.  If you cancel without at least 3 business days notice prior to the starting date of the class, you will be assessed a 100% cancellation fee.

Reschedules

You may reschedule a class without penalty by giving Business Technology Solutions notice at least 3 days prior to the scheduled starting date of the class.  A limit of 1 reschedule per course is permitted.

No shows

If you do not attend a class and do not give notice, you will be assessed a 100% “no-show” fee.

Reimbursements

Business Technology Solutions reserves the right to cancel a class at any time.  If that happens, we will refund the course fee(s) in full.  Business Technology Solutions liability is limited to the course fee(s) only.