Business Technology Solutions Has Joined Net@Work, A Top Worldwide Sage Software Business Partner


We remain committed to you and working together to achieve your goals. Rest assured that all the voices and faces you've come to know and trust will still be here to respond to your needs.

The BTS team may continue to be reached at the existing BTS main phone number 919-781-2900. As well, we can all be reached via our existing email addresses.

This is a big win for our valued clients. With our combined teams we can now offer you expanded services and support, providing a true advisor for all your IT initiatives.

Business Technology Solutions
WHO WE ARE BUSINESS TECHNOLOGY SOLUTIONS

WHITE PAPERS

Selecting a Consultant

Consultants can help organizations define or implement a plan for solving problems.  Consultants are most effectively used when they bring specialized knowledge and skills to an organization.  For projects such as process change and software implementations consultants also provide the ability to jump start the project.  This takes place in at least a couple of ways: the first is in the form of project management skills (having done this before) and the second is having knowledge that will only be used at setup (knowledge that does not have to be transferred to the implementing organization).  

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EMPLOYEE SELF SERVICE: STREAMLINE EMPLOYEE WORKFLOW AND MANAGE BENEFITS USING THE WEB!

Some small companies and many mid-size companies are adopting ESS solutions in growing numbers. A major reason is that companies are tending to opt for smaller information technology projects that are aimed at specific processes and business problems with clear returns on investment. In particular, HR technology adoption is increasingly being driven by applications aimed at employees and line managers. HR/ESS applications were ranked number six on the list of top-ten spending priorities according to a study by The Gartner Group in September 2003.

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How to Select Business Software Solutions

 
 

The reason we use business software is to satisfy business needs. Business software is an enabler that allows us to perform more successfully. This performance may be manifested in higher levels of customer satisfaction, more efficient vendor relationships, more effective employees, better decisions made utilizing focused information or enhanced returns to owners. Over time the conditions of our markets, technology, the economy, our location and company will change. It is for these reasons that it is imperative to periodically review the adequacy of the processes and systems that support your business/organization.

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Project Charter

 
 

In general a project charter provides clear communication about what owner/management has agreed to spend time & money on (purpose), what the project will deliver to the organization, who will work on the project, who has authority to change the direction of the project and what the intended business results are. Both owner/management and the project team use the charter as a mutual agreement that can be referred to as situations arise – “this is what we asked you to do” and “this is what we said we would do.” Commitment is enhanced when the charter is written and signed by the key players.

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How to Select a Project Manager

 
 

Any major change or project within an organization needs to have an internal leader as a focal point to manage the day-to-day activities. Whether the project is implementing a new business solution or software, building a facility, installing a new line of equipment, moving an office, or rolling out a new benefits plan you need a project manager. A project manager is an internal resource with time dedicated to scheduling and monitoring progress and budget. Even if you utilize outside resources, there still needs to be a coordinator of resources and a “watchdog” on behalf of the organization.

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